Last updated: 18 June 2026
When you submit an inquiry through our website, we collect personal information including your name and email address. If you provide additional details in the message field, that information is also stored.
We automatically collect technical information when you visit our website, including your IP address, browser type, and pages viewed. This data helps us understand how visitors use our site.
Personal information submitted through inquiry forms is used exclusively to respond to your request and provide you with a customized solar installation proposal.
We do not share your personal information with third parties for marketing purposes. Your data remains confidential and is accessed only by our staff who need it to process your inquiry.
Technical information collected automatically is used to improve website performance and understand visitor behavior patterns. This data is anonymized and used only in aggregate form.
Your personal information is stored on secure servers located within the United Kingdom. We implement industry-standard security measures including encryption and access controls.
We retain inquiry data for two years from the date of submission. After this period, personal information is permanently deleted unless we have an ongoing business relationship with you.
You have the right to request access to any personal information we hold about you. You can also request correction of inaccurate data or deletion of your information entirely.
To exercise these rights, contact us at info@valley-puma.com with your request. We will respond within 30 days and provide the requested information or action.
Our website uses essential cookies to remember your cookie consent preference. We do not use tracking cookies or third-party advertising cookies.
For detailed information about our cookie usage, please refer to our Cookies Policy.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date.
If you have questions about this privacy policy or how we handle your personal information, contact us at info@valley-puma.com